About dunnhumby

Helping retailers and brands deliver better experiences through Customer First strategies.

• THE DUNNHUMBY DIFFERENCE

Creating a better world by putting the Customer first

When businesses are built around the people they serve, the world becomes a better place – and every Customer experience becomes more meaningful. It’s why Customer data has never been so important. But to maximise its potential and use data to inform smarter decisions, businesses need the ability to interpret and act on Customer insight at scale and in real-time. dunnhumby empowers brands and retailers to do this through more relevant and engaging experiences. We help our clients build Customer First strategies with cutting edge solutions, and we never stop innovating – ensuring the decisions clients make encourage Customers to return, time after time.

Our Science

Whether we’re helping clients turn insights into action or analysing campaign success, our solutions are best-in-class and powered by science. As leading experts in Customer Data, we apply the latest techniques – pioneered by the brightest minds – to everything we do.

Our Culture

Driving strong connections with our people is important to our business success. A two-day virtual event brought together more than 2,300 colleagues from 30 different countries and gave every dunnhumbian a chance to connect with the business, and with each other.

Sectors we serve

We work with a range of sectors, including grocery retail, retail pharmacy, and retailer financial services. Our expert teams work alongside our global clients in these sectors, helping them to make the most of their customer data and to put the Customer at the heart of everything they do.

Alliances and Partnerships

We build alliances and partnerships with global software and technology companies to deliver enhanced solutions and services. Our alliances and partnerships help clients use data to achieve growth and improve engagement by offering cutting-edge capabilities that simplify technical implementation and create measurable efficiency.

dunnhumby Ventures

Our team has a strong commitment to using data for innovation. That’s why we’ve set up dunnhumby Ventures, a corporate venture fund which invests in seed-stage retail technology within the arenas of data, payments, supply chain, media and commerce.

How we do business

At dunnhumby we believe that how we do business is as important as what we do. Our code of Business Conduct reflects our commitment to complying with the law, how we see ourselves as a place to work, and our Values and Behaviours as a company.

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